About Us                           FEDERAL CERTIFIED HEARING CENTER Inc.


Dorothy Daniels opened Federal Certified Hearing Center in 1978. She began her business by making house calls to each client. Federal Certified Hearing Center grew mostly through "word of mouth referrals" from friends and associates of satisfied customers.

She always believed in putting the customer first. Because of her hard work and dedication to each individual, her business grew. Now her children and even grandchildren work for Federal Certified Hearing Center Inc.

Two of her sons began working in the hearing industry, under her watchful eye, over 20 yrs ago.

They are dedicated to continue her legacy of generosity and customer service.


Lynn Daniels, a licensed hearing aid specialists, joined Federal Certified Hearing Center in 1990 as the hearing fitter dispenser for the Federal Way office.  He provides exceptional service to all our locations in southwest Washington.  



Rich Daniels, a licensed hearing aid specialists, joined Federal Certified Hearing Center in 1995 as the hearing fitter dispenser for the Sedro-Woolley office.  He services our many northern locations, including east of the Cascades and the Olympic Peninsula.

 He is also a hearing aid wearer and as such can share his personal experience wearing hearing aids.


Dottie Graham is Dorothy's oldest child, our South Office Manager and Customer Care Coordinator.  She is the friendly voice answering your calls. Dottie helps to schedule appointments, answers questions and assists with all our customers needs.




Debbi Daniels is Rich's wife and Manager of Federal Certified Hearing Center Inc. also a hearing aid wearer.





Mandy Daniels, working out of the north office, is Rich and Debbi's daughter in-law.  Mandy is the billing administrator.



Melissa is our North Office Manager and Customer Care Coordinator.  She is the friendly voice answering your calls.  Melissa helps to schedule appointments, answers questions and assists with all our customers needs. 



Anna Johnson, working out of the north office, is Rich and Debbi's daughter.  Anna is the Business Manager for Federal Certified Hearing Center Inc. and is in the process of becoming a Board Certified Hearing Instrument Specialist. 


With Mrs. Johnson on board, this will be the 3rd generation to continue the legacy of a family owned business committed to merging traditional values with today’s technology.

 



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Contact us for an appointment near you.
1-800-924-1577


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