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About Us

FEDERAL CERTIFIED HEARING CENTER Inc.

Dorothy Daniels opened Federal Certified Hearing Center in 1978. She began her business by making house calls to each client. Federal Certified Hearing Center grew mostly through "word of mouth referrals" from friends and associates of satisfied customers.

She always believed in putting the customer first. Because of her hard work and dedication to each individual, her business grew. Now her children and even grandchildren work for Federal Certified Hearing Center Inc.

Two of her sons began working in the hearing industry, under her watchful eye, over 14 yrs ago.

They are dedicated to continue her legacy of generosity and customer service.

Lynn Daniels is the hearing fitter dispenser for the Federal Way office. Not only does he provide hearing aids he wears them too.



Rich Daniels is the hearing fitter dispensers for the Sedro Woolley office. He is also a hearing aid wearer and as such can share his personal experience wearing hearing aids.



Dottie Graham is Dorothy's oldest child and our south office Customer Care Coordinator. She is the friendly voice answering your calls. Dottie helps to schedule appointments, answers questions and assists with all our customers needs.



Debbi Daniels is Rich's wife and Manager of Federal Certified Hearing Center Inc. Also a hearing aid wearer.



Mandy Daniels working out of the north office is Rich and Debbi's daughter in-law. Mandy is the billing administrator.



Melissa is our north office Customer Care Coordinator. She is the friendly voice answering your calls. Melissa helps to schedule appointments, answers questions and assists with all our customers needs.


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