About Us
FEDERAL CERTIFIED HEARING CENTER Inc.     

Dorothy Daniels opened Federal Certified Hearing Center in 1978. She began her business by making house calls to each client. Federal Certified Hearing Center grew mostly through "word of mouth referrals" from friends and associates of satisfied customers.

She always believed in putting the customer first. Because of her hard work and dedication to each individual, her business grew. Now her children and even grandchildren work for Federal Certified Hearing Center Inc.

Two of her sons began working in the hearing industry, under her watchful eye, over 25 yrs ago. Rich’s daughter, Anna, joined our team in 2015 and is a Board Certified Hearing Instrument Specialist. With Mrs. Johnson on board, this will be the 3rd generation to continue the legacy of a family owned business dedicated to a continued legacy of generosity and customer service.

Lynn Daniels, a licensed hearing aid specialists, joined Federal Certified Hearing Center in 1990 as the hearing aid fitter dispenser for the Federal Way office.  He provides exceptional service to all our locations in southwest Washington.


Rich Daniels, a licensed hearing aid specialists, joined Federal Certified Hearing Center in 1995 as the hearing aid fitter dispenser for the Sedro-Woolley office. 

 He is also a hearing aid wearer and as such can share his personal experience wearing hearing aids.


Anna Johnson, working out of the north office, is Rich and Debbi's daughter. She is the Business Manager for Federal Certified Hearing Center and is a Board Certified Hearing Instrument Specialist. Anna joined our team in 2015 as a 3rd generation hearing aid fitter dispenser.  She services our many northern locations, including east of the Cascades and the Olympic Peninsula.


Dottie Graham is Dorothy's oldest child, our South Office Manager and Customer Care Coordinator.  She is the friendly voice answering your calls. Dottie helps to schedule appointments, answers questions and assists with all our customers needs.


Debbi Daniels is Rich's wife, Manager of Federal Certified Hearing Center Inc., and also a hearing aid wearer.


Mandy Daniels, working out of the north office, is Rich and Debbi's daughter in-law. Mandy is the billing administrator.


Collette Daniels is our North Office Manager and Customer Care Coordinator. She is Rich and Debbi's daughter in-law and is the friendly voice answering your calls. Collette helps to schedule appointments, answers questions and assists with all our customers needs.


Call us or fill out this form for a FREE Hearing Aid consultation.

Please note that all fields followed by an asterisk must be filled in.

Please enter the word that you see below.

  

Contact us for an appointment near you.
1-800-924-1577

  1. Home
  2. About Us